Ocean Freight Operations

Permanent / Full Time in Importer / Exporter

Job Description

You will be handling either import or export ocean freight shipments, managing the full operational process from start to finish,

Ocean Freight Operator (Import or Export)

Wythenshawe, Manchester
£30,000 – £39,000 + Bonus
Monday to Friday, 9:00am – 5:00pm
28 days holiday + Bank Holidays

About the Role We are working with a well-established and highly reputable freight forwarder in the Wythenshawe area who are looking to add an experienced Ocean Freight Operator to their growing team. This is a fantastic opportunity to join a stable business with a strong reputation, low staff turnover, and a genuinely supportive working environment.

You will be handling either import or export ocean freight shipments, managing the full operational process from start to finish, ensuring a smooth and efficient service for clients.

Key Responsibilities

  • Manage end-to-end ocean freight operations (import or export)
  • Book shipments with carriers and co-loaders
  • Prepare and process all relevant shipping documentation
  • Liaise with overseas agents, customers, and suppliers
  • Track and monitor shipments, resolving any issues proactively
  • Ensure compliance with customs and shipping regulations
  • Provide high levels of customer service throughout the shipment lifecycle
  • Maintain accurate records and system updates

What We’re Looking For

  • Previous experience in ocean freight forwarding (import or export essential)
  • Strong understanding of freight operations and documentation
  • Confident communicator with good customer service skills
  • Ability to manage workload in a fast-paced environment
  • Strong attention to detail and organisational skills
  • Team player who can also work independently

What’s on Offer

  • Competitive salary up to £39,000 depending on experience
  • Performance-related bonus scheme
  • Friendly, supportive team environment
  • Excellent staff retention – join a stable, long-term workplace
  • Modern office setting in a great Manchester location
  • 28 days holiday including bank holidays

Why Apply? This is a brilliant opportunity for an experienced freight professional looking for stability, career security, and a positive working culture. You’ll be joining a business that genuinely values its staff and rewards performance.

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